Feedback on every dish not just the meal.
Guests scan a QR code at the table, rate each dish they ordered, and earn loyalty points. Meanwhile you see exactly which plates are winning and which need work.
Live per-dish ratings, named plate by plate
How it works
From the table to a return visit, in four steps.
- 01
Scan the QR code
Guests scan the code on their table. No app to download, no account required.
- 02
Rate each dish
They rate every item from their order individually, not just the visit as a whole.
- 03
Earn points
Optional sign-in banks loyalty points for the feedback they leave.
- 04
Redeem a voucher
On a future visit, points turn into a voucher redeemed with a single swipe.
For guests
Fast enough to finish before the coffee arrives.
Bitely is built around the guest's time. Rating dishes takes seconds, and rewards accrue quietly in the background.
- No account required
- Guests can leave dish-by-dish feedback the moment they scan. Zero friction, zero sign-up wall.
- Optional sign-in to bank points
- A quick email or Google sign-in saves loyalty points, so feedback is rewarded on the next visit.
- Instant, irreversible redemption
- Vouchers are redeemed on the spot. The guest shows a code and staff enter the payout. Done once, done for good.
For restaurants
A live dashboard that names the dish, not just the score.
This week's dish ratings
412 reviewsScallops are your standout again. The lemon tart dropped to 2.4, and three guests flagged it as too sweet. Worth a look before the weekend.
Per-dish rating breakdown
See exactly which items are underperforming, not a single blurred average for the whole visit.
AI weekly highlight summary
Every Monday, a plain-English recap of what guests loved, what slipped, and what to act on.
Receipt-scan order entry
Staff scan a receipt to seed the order, and the table auto-resets once the guest has rated.
Multi-location
Built for a single location, or a whole group.
Every location keeps its own table numbering, branding, and menu availability, then rolls up into one chain-wide view. Owners compare sites at a glance; each venue still runs its own floor.
Why item-level feedback
A four-star meal tells you the table left happy. It doesn't tell you the tart was too sweet, the pasta arrived cold, and the scallops are the only reason they'll come back.
Averages hide the problem. Bitely points at the exact dish to fix.
See Bitely on your own menu.
Tell us about your restaurant and we'll walk you through a live dashboard built around your dishes.
Request a demoOpens your email app with a ready-made message to office@bitely.at.